

Design Thinking
User outcomes, constant iteration and diverse, collaborative teams are key to Design Thinking. Here, the results of my team's design activity are being "Played back".

Storyboarding with sticky notes
Empathy maps, journey maps, as-is scenarios, pain points' maps, feasibility charts, to-be scenario maps, etc. are all part of the process. Here's a sample of a product's initial story board for one Design Hill.

Personas
The refined personas have been researched, designed and documented. The results are played back with our design, development, offering management and Sponsored Users (Design Partners) to ensure alignment. This is a sample of the personas we were designing for along with a few highlights.

Design Hill
This sample exemplifies the Design Hill defined for one of three personas that were the focus of a product's release. The Hill identifies the Who, What, WOW and keeps the team aligned and ontrack to design and develop only those items that support the Hill.

Ideation
Sketches are used to quickly work through design concepts and share ideas with the team.

Wireframe sample
Quickly convey the information hierarchy and components on a base alert / case details page (with component identifiication).

Card design with geospatial data
This example is a refined wireframe of a new design concept.

Design exploration with expanded, fliped card

High Fidelity Mock-up
This high fidelity mock-up conveys the details of the UX design, including the information to be displayed, above and below the fold. At this point, the visual design is a work in progress.

Design Playback
Communicating a design is critical to the team's success. As part of the iterative, Design Thinking framework, and with our users front and center, designs are "played back". These reviews provide an opportunity to share new or revised designs, show design and development progress and gain feedback. Participants include Design, Development, Offering Management, Executives and Sponsored Users (Customers).










