UX Research

Key Lime Interactive

2020 - Present

Key Lime Interactive is a user experience (UX) research and customer experience (CX) service design agency with 12+ years of serving over 150 clients in all industry segments across Fortune 1000s, including Amazon, Roku, Bose, and Google.

Mixed Reality

Magic Leap

2018 - 2020

Magic Leap is a spatial computing company that enables users to see and interact with 3D digital content in the world around them, immersed into an unbelievable experience.

Enterprise Software

Citrix Digital Online Transaction Interface

2017 - 2018

Citrix Digital Online Transaction Interface is a new enterprise web application that enables Citrix Customers, Business Partners and Distributors to quote and transact orders for the purchase of products and support services.

IBM Counter Fraud Management

2014 - 2016

IBM Counter Fraud Management is a new, next generation offering, delivered as a single, integrated solution, that addresses all phases of enterprise counter fraud measures including detection, responding, investigating and discovering fraud. This IBM Analytics solution is a responsive design that works across multiple industries.

Web Design and Program Management

IBM PartnerWorld

2008 - 2014

IBM PartnerWorld (PW) is where thousands of IBM Business Partner (BP) companies do business with IBM.  The PW web experience program provided BPs with quick and easy access to Systems and Technology Group's brands and ISV Technical Enablement programs and resources on desktop and mobile devices.

Early Enterprise Software

Lotus Product design & IBM design Studios

2001 - 2008

This innovative studio in IBM designed enterprise software products for desktop, web and mobile applications. It's innovative products ranged from IBM Notes to IBM Workplace for Business Strategy and Execution.

The Design Process

Design is a differentiator and people are at the heart of this collaborative, iterative process. After all, "Good design is good business."